Instructional Assessment & Evaluation
We offer a wide range of support services for evaluating instructional modules, courses, programs and products, and assessing learning outcomes in face-to-face, blended and fully distance learning environments. Although our primary focus is on computer-based instruction, we also support the use of computer-based technologies for assessment and evaluation in any course, including conventional face-to-face instruction.
Productive investment in Technology
The introduction of technology into a course may or may not produce the intended results. It’s essential that resources invested in technology are productive for student success and administrative management. Timely and on-target feedback is a powerful tool for improving and enhancing instruction at any level. There are often times when it’s essential to document success for grants and other institutional evaluation requirements and we offer support for both formative evaluation (to enhance or improve instruction) and summative evaluation (to prove or demonstrate impact or results of instruction).
Instructional Assessment & Evaluation Services
Our services range from consultation on assessment and evaluation issues to full production services in developing and implementing state-of-the-art evaluation plans.
Here are some examples of our evaluation services:
- Student learning outcomes assessment:
- Assistance for developing online and other computer-based delivery methods for quizzes, exams and surveys
- Test and measurement services to ensure the validity and reliability of your tests, exams and other assessment instruments
- Consultation and support for using technology that support new measures of learning beyond conventional tests
- Survey services — construction, validation and administration of online surveys
- Program and funded projects evaluation
- Instructional effectiveness evaluation — helping faculty use technology to gather and analyze data related to the quality of instruction
Contact us
For more on evaluation and assessment, contact Dr. Jennifer Franklin directly at 626-1447 or jennyfra@email.arizona.edu.
To request a service from our Instructional Assessment & Evaluation team, please complete a Service Request Form.



